Gmail Customers on Home windows 10 Mail App Going through A number of Points, A number of Customers Report
Gmail accounts linked to the Mail app (also referred to as Mail and Calendar), which is accessible pre-installed on Home windows 10, are going through a number of points, a number of customers reported on-line. Whereas some customers have identified that the app has silently been deleting their emails, numerous customers have additionally talked about that it’s shifting the despatched e mail gadgets to the spam folder. There are additionally some customers who’re going through points with the Outlook app on each Home windows and Mac units. Microsoft is, nonetheless, but to offer any readability.
As per the reviews on the Microsoft Neighborhood boards, the problems with the Mail app have impacted a lot of Gmail customers. “Over the weekend, the emails that I’ve been sending haven’t been proven in my despatched gadgets folder, though typically getting by to the recipient, typically not. I’ve eliminated my account, checked all of the settings and adopted the web guides. System up to date,” one of many affected customers talked about on the Microsoft Neighborhood boards.
A number of customers are complaining about the identical challenge on the corporate’s boards, as noticed by MSPowerUser. There are additionally numerous evaluations on the Microsoft Retailer displaying points within the Gmail integration out there throughout the newest model of Mail app. “It is good however does not work very properly with Gmail as I can not see attachments of the identical,” one of many customers wrote on the Microsoft Retailer.
Some customers have additionally indicated that they don’t seem to be even capable of join their Gmail accounts with the Mail app on their Home windows 10 computer systems. This means that they should change to another resolution to ship and obtain emails from Gmail.
As per some person reviews on the Microsoft Neighborhood boards, Google has underlined that there’s no downside at its finish. “I’ve posted my query to the Gmail group and was advised that this is a matter that has been recurrently reported by customers of Home windows 10,” a person stated in a discussion board submit.
A few of the affected customers have discovered a brief workaround, which is to create a brand new filter by which emails will not be despatched to the spam folder straight. Nonetheless, that workaround works solely within the case if emails are shifting to the spam folder. It does not work for customers who’re reporting sudden deletion of their emails.
Whereas responding to customers on the Microsoft Neighborhood boards, a Home windows Insider MVP has said that the problems had been there as the newest model (16005.12827.20200.0) of the Mail app is damaged for Gmail accounts. Microsoft, nonetheless, hasn’t but offered any readability on the matter. The corporate did not reply to an e mail requesting a touch upon the problems on the time of submitting this story.
Some reviews recommend that the problems transcend the Mail app and are impacting customers even on Outlook for each Home windows and Mac units. There are some Microsoft 365 customers who’ve additionally seen that Outlook is not saving their despatched emails from a Gmail account. This means that there are some server-side points on the Microsoft finish. The corporate is but to offer an acknowledgement, although.
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